- Satisfaction Guarantee
100% Satisfaction Guarantee
We guarantee that your order will be made with premium quality, it will arrive error-free and that the recipient will love it!
We will replace your book or product at no cost if it is damaged in shipping or if we make an error when producing the item.
If you need to change the personalisation information for your order after the order is already in production, we will charge 50% of the original price of the item plus shipping to re-make and re-ship the order. Orders go into production within 4 hours after we receive your order.
We stand behind our products because our goal is to uphold your reputation for giving distinctive, personalised gifts that the child will enjoy again and again.